HealthPlus Clinics
The Challenge
Managing patient records, appointments, and billing across multiple clinic locations with outdated, non-integrated systems, leading to inefficiencies and potential data privacy risks.
- Fragmented patient data leading to incomplete medical histories.
- Manual appointment scheduling causing booking errors and long wait times.
- Inefficient billing processes resulting in revenue leakage.
- Concerns about HIPAA/HITECH compliance with existing systems.
Project Goals & Objectives
Implement a unified, HIPAA-compliant Electronic Health Record (EHR) system.
Reduce appointment scheduling errors by 90% and no-shows by 15%.
Improve billing cycle time by 20%.
Enhance patient data security and accessibility for authorized staff.
Our Strategic Solution
Developed a centralized, HIPAA-compliant Clinic Management System (CMS) with modules for patient records (EHR), scheduling, billing, and reporting, accessible across all locations.
Built a secure EHR module for unified patient data access, improving care coordination and data integrity.
Implemented an online booking system with automated reminders, reducing no-shows by 20% and staff workload.
Streamlined billing workflows and automated claims submission, improving revenue cycle by 25% and reducing errors.
Added a secure, encrypted telehealth feature to expand service accessibility and patient convenience.
Our Approach & Methodology
Detailed analysis of clinical workflows, patient journey mapping, and rigorous HIPAA/HITECH compliance assessment. Requirement gathering from medical staff.
Designing the secure, scalable architecture for the CMS. Detailed design of EHR modules, database schema, and security protocols. UX design for clinical staff.
Agile development of CMS modules. Rigorous testing including security penetration testing, performance testing, and UAT with clinical staff.
Secure migration of existing patient data. Comprehensive training for all staff. Phased rollout across clinics with on-site support.
Key Technologies Utilized
.NET Core (C#)
Backend
Angular
Frontend
Microsoft SQL Server
Database
Azure Cloud (App Service, SQL Database, Blob Storage)
Cloud & DevOps
HL7 FHIR (Interoperability Standards)
Healthcare Standards
Future Outlook & Long-Term Impact
Platform ready for integration with advanced diagnostic tools and patient portals.
Improved data analytics capabilities for clinical research and operational insights.
Foundation for expanding telehealth services and remote patient monitoring.
Measurable Results & Impact
30%
Reduction in Admin Time
20%
Decrease in Patient No-Shows
100%
HIPAA Compliance Achieved
15%
Increase in Patient Satisfaction