Never Miss a Customer Touchpoint
Automate every customer interaction from first inquiry to 5-star review. Keep customers informed, happy, and coming back for more.
Proven Communication Sequences
Copy these exact sequences that convert
New Lead Nurture
Duration: 14 days
Result
47% vs 19% manual
Thanks for your inquiry! We'll call within 2 hours
Welcome email with company info
Personal follow-up call
Quote reminder if not opened
Case studies & testimonials
Special offer - 10% off this month
Active Job Updates
Duration: Project duration
Result
4.9★ average
Crew arriving tomorrow 8am
Crew on site - ETA 3pm finish
Progress photo update
End of day summary
Job complete - invoice attached
Review request
Ready-to-Use Message Templates
Proven messages that get responses
Quotes & Estimates
- Quote ready - view online
- Quote follow-up Day 3
- Limited time offer
- Quote expiry warning
Job Updates
- Booking confirmation
- Running 30 mins late
- Job complete summary
- Weather delay notice
Payments
- Invoice ready - pay online
- Payment received thanks
- Overdue reminder
- Payment plan available
Reviews & Referrals
- Google review request
- Referral program invite
- Birthday discount
- Annual service reminder
Want all 47 proven templates?
Get Template Pack FreeBest Communication Tools
Tools that integrate with your existing systems
SMS Automation
Twilio/MessageMedia
$0.07-0.12 per SMS
Features
- Bulk SMS campaigns
- Two-way messaging
- Delivery tracking
- Schedule sending
Best for
Instant updates
Email Marketing
Mailchimp/ActiveCampaign
$15-50/month
Features
- Drag-drop templates
- Segmentation
- A/B testing
- Analytics
Best for
Newsletters & quotes
Review Management
BirdEye/Reputation
$29-99/month
Features
- Review invitations
- Response templates
- Multi-platform
- Sentiment analysis
Best for
Building reputation
The Communication Transformation
Real results from Brisbane contractors
Before Automation
After Automation
Communication Automation ROI
Monthly Costs
- SMS (2000/month)$150/month (2000 messages)
- Email platform$29/month
- Review management$49/month
- Total$228/month
Monthly Benefits
- Time saved15 hrs/week @ $75 = $4,500
- Extra jobs5 from reviews = $7,500
- Repeat business+26% = $12,000
- Total$24,000/month
Net Monthly Benefit
$23,772/month
ROI: 10,400%
Start Delighting Customers Automatically
Set up your first automated sequence in 24 hours